Virtual Assistant Association Hosts Teleseminar on August 21 to Help Small Business Owners Increase Customer Loyalty

Kevin Stirtz, the Amazing Service Guy, to give Virtual Assistants and other small business owners real-world tools and strategies for delivering exactly what customers want

FOR IMMEDIATE RELEASE

Contact: Danielle Keister
Email: thevacoc@hotmail.com
Phone: 888.648.0566

TACOMA WA, August 1, 2008—No matter what business they're in, there is one interest shared by every business owner: how to gain and retain customer loyalty.

Customer loyalty can be the silver bullet that keeps a company growing and profitable. A study by Bain & Company suggests a 5% increase in customer loyalty can produce a 25% to 95% increase in profits

Amazing customer service is what it's all about. But what gives a business that "WOW!" factor that keeps clients coming back for more?

Kevin Stirtz, known as the "Amazing Service Guy" and author of "More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back," will answer that question at a complimentary teleseminar on Thursday, August 21, 2008, at 8 pm EST. The teleseminar is being hosted by the Virtual Assistance Chamber of Commerce.

The session is geared to help business owners increase loyalty more than ever before. Real-world strategies will be shared to make sure they are delivering exactly what customer want and doing it better than anyone else. Attendees will be given new ideas and tools to implement right away to increase customer loyalty, customer retention, referrals and profits.