VACOC Monthly Guest Expert Teleseminar Series:

Amazing Service

Presented by Kevin Stirtz of The Stirtz Group LLC

DATE: Thursday, August 21, 2008
TIME: 5pm PST / 6pm MST / 7pm CST / 8pm EST
DURATION: 60 minutes (please call in 10 min. early)
COST: FREE!

WHO SHOULD ATTEND? This class is open to all Virtual Assistants, small/boutique business owners, solo professionals, solopreneurs and independent professionals. Invite your business buddies! If you know some folks who would like to attend, feel free to copy and paste the contents on this page, and post invitations on the forums, listservs and groups you participate in.

Kevin Stirtz, Customer Loyalty Expert If you're in business, there's one interest we all share— how to gain and retain customer loyalty.

Amazing customer service is what it's all about. But what gives your service that "WOW!" factor that keeps clients coming back for more?

Customer loyalty can be the silver bullet that keeps your company growing and profitable. A study by Bain & Company suggests a 5% increase in customer loyalty can produce a 25% to 95% increase in profits.

This session will help you increase loyalty more than ever before. You'll learn real-world strategies to make sure you're delivering exactly what your customers want and doing it better than anyone else. Afterward, you'll have new ideas and tools you can implement right away to increase customer loyalty, customer retention, referrals and profits!

(This teleseminar is over. Next teleseminar to be announced.)

About Kevin Stirtz

Kevin Stirtz is the "Amazing Service Guy." He helps companies increase revenue and profits by improving customer service. Kevin is a professional speaker and trainer and has spoken to hundreds of audiences across the USA and in Europe about how to improve customer service. He has been quoted in major media such as "BusinessWeek," "The Boston Globe," "Smart Money," "Chicago Sun Times," and others. Kevin's most recent book, "More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back," has won 5-star reviews at Amazon.com. Visit Kevin at http://www.amazingserviceguy.com.

Interested in Speaking to Our Group?

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